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How to Troubleshoot a Garage Door That Won’t Close

OnTrack February 11, 2025 0 Comments

A garage door that won’t close properly can be a major inconvenience and a security risk for your home. If you’re dealing with this issue, don’t worry…many common garage door problems have simple fixes. In this guide, we’ll walk you through the steps to troubleshoot a garage door that won’t close.

1. Check for Obstructions

Garage doors have safety sensors that prevent them from closing if something is in the way. Even small objects, dirt, or debris can trigger the sensors.

Solution: Remove any objects near the sensors and clean the sensor lenses with a soft cloth.

2. Inspect the Garage Door Sensors

The safety sensors (also called photo-eye sensors) are located near the bottom of the garage door tracks. If they are misaligned or dirty, your garage door may refuse to close.

Solution: Check if the sensors are facing each other and adjust them if necessary.

garage door sensor

3. Test the Garage Door Opener

A malfunctioning garage door opener can also prevent the door from closing.

Solution:

  • Try using the wall switch instead of the remote.
  • Replace the batteries in your remote.
  • Reset the opener by unplugging it for a minute and plugging it back in.

4. Check the Garage Door Tracks and Rollers

If the tracks are bent or blocked, or if the rollers are damaged, your garage door may not close properly.

Solution:

  • Inspect the tracks for debris or bends.
  • Lubricate the rollers and hinges with garage door lubricant.
  • If the tracks are significantly damaged, call a professional for repair.

5. Adjust the Limit Settings

Garage door openers have limit settings that control how far the door should move. If these are set incorrectly, the door may stop before fully closing.

Solution:

  • Locate the limit adjustment knobs on your garage door opener.
  • Increase the close limit slightly and test the door.

6. Check for Broken Springs or Cables

If a garage door spring or cable is broken, the door may not close or may slam shut dangerously.

Solution: If you notice a broken spring or loose cables, do not attempt to fix them yourself. These components are under high tension and require professional repair.Is your garage door not closing? Learn how to troubleshoot common issues like sensor misalignment, track obstructions, and opener malfunctions.

When to Call a Professional

If you’ve tried these troubleshooting steps and your garage door still won’t close, it’s time to call a professional. On Track Garage Door offers fast, reliable, and afforadable repairs to get your garage door working safely again.

Need Help? Contact On Track Garage Door Today!

Don’t let a malfunctioning garage door disrupt your day. Call On Track Garage Door for expert repair services and get your garage door back on track!